Contact Sales Support Center

About Us

About Us Illustration

We Develop Innovative Software Solutions Backed with World-class Technical Support

MadCap Software was formed in 2005 by industry veterans with decades of experience in the technical communication and content development industries, with the objective to develop great products backed with world-class
technical support.

Today, MadCap Software is a trusted resource for thousands of companies around the globe for single-source, multi-channel authoring and publishing solutions designed to streamline the process of developing and delivering training content, learning & development programs, technical documentation, online Help, knowledge bases, and more. From authoring, publishing and translation, to cloud-based project and content management, to contribution and review in the cloud, you can streamline content delivery and manage the entire content development lifecycle with
MadCap Software.

Our Focus: Technical Communication, Learning & Development Programs, Content Management and User Experience

MadCap Software understands the complexities of content development and delivery: as technical authors, instructional designers, curriculum developers, knowledge managers and content developers, you need to get the right information, to the right audience, at the right time, in the right language, on the platform or device of the end-users’ choosing.

MadCap Software is committed to providing you with the valuable resources and cutting-edge solutions you need to succeed in rapidly changing markets,
industries and environments.

MadCap Software’s Mission Statement

To be the world’s premier software developer for technical communicators, knowledge managers, documentation teams and content developers throughout the globe. Today our products are used to create user support sites, online Help, corporate intranets, knowledge bases, policy & procedure manuals, video tutorials, training guides and more. Our customer-centric approach means we listen to our customers, understand their needs, and develop innovative solutions that make creating, managing and delivering content easier, faster and more cost-effective.

In addition to our award-winning content development products, MadCap Software offers a variety of services to support individuals, agencies, and organizations throughout the world. Our services include product training, consulting, technical writing, translation and localization, and the MadCap Advanced Developer (MAD) Certification program.

map marker icon

Where We Work

Headquartered in San Diego, California, with offices in Austin, Texas, MadCap Software is home to some of the most experienced software developers, product experts and technical support specialists in the documentation industry.

MadCap Simon seal

The Most Trusted Brand in Technical Communication and Content Development.

San Diego, CA


Austin, TX

Join one of San Diego’s Top Workplaces Today
Top Workplaces Award 2021 Seal

Thousands of Companies, Government Agencies and Universities Worldwide Trust MadCap Software

logos of MadCap Software customers

Join Our Team

We’re always looking for passionate, talented individuals to join our team in San Diego and Austin.

MadCap Software thumbs up