Industry Leading Solutions to Scale for Any Size Team or Organization
Deliver superior content experiences for your customers and employees with our leading solutions to support your entire content development lifecycle.
User Roles |
MadCap Central |
MadCap Flare Learn More |
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Executive Administrator License |
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Content Developer Licenses (Authors) |
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Content Collaborator Licenses (SMEs) |
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Platform, Project, and User Management |
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Executive Dashboard |
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Single Sign On (SSO) |
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Project, Team, Task & Workflow Management |
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Team/User Management with Notifications via Email, the Notification Center or Slack |
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Content Development |
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Topic-based & Micro Content Authoring |
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Built-in Project Templates |
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Robust Content Import |
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Screen Capture and Image Editing |
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Interactive Demos, Videos, Tutorials and Software Simulations |
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Publishing |
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Multi-channel Publishing |
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Salesforce® Connector |
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Zendesk® Connector |
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ServiceNow® Connector |
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Collaboration |
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Lightweight Cloud-based Editor for Subject Matter Expert Contribution and Review |
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Hosting and Deployment |
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Hosting and Site Management |
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Publishing Server and URL Management |
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Publish Secure Private Output with Password Protected User Access |
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Analytics |
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Real-Time Actionable Usage Analytics and Reporting |
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Translation |
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Translation Management (CAT Tool) |
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Machine Translation Support |
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Support |
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Platinum Technical Support with Extend Support Hours |
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Unlimited Phone and Email Support |
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International Phone Support |
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MadCap Flare Introductory Training |
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Dedicated Customer Success Team |
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